Exams and Testing

Please reach out to your professors to clarify the type of exams they will be requiring. Your professor may require an online proctored exam and, depending on the service they use, there may be a fee (ProctorU: $20-40). These exams may require you to have access to strong wifi signal, webcam, etc. If you do not have access, check out the Hardware or Software Needs article or contact the 博彩平台推荐 Online Help Desk as soon as possible.

Student Resources for Testing Options (check with your professor to verify which option they are requiring for your exam):

• Live in-person proctoring at a local testing center.
  • 博彩平台推荐 Academic Testing Services Carrollton
    • Phone: 678-839-6435
    • Email: testwest@3327e.com
  • 博彩平台推荐 Academic Testing Services Newnan
    • Phone: 678-839-2300
    • Email: newnantesting@3327e.com
• Respondus LockDown Browser & Monitor
• ProctorU
• Professor Self-Proctoring
• Once a student scheduled their appointment, they will also need to complete the 博彩平台推荐 Online Student Exam Notification Form to ensure the exam and details are sent to the testing center / proctor.

You can reach a testing coordinator via the 博彩平台推荐 Online Help Desk by email at online@3327e.com or by phone 678-839-6248.

• Instructors should notify students of the proctored exam requirement, including testing window(s), the potential cost ($20+ if live virtual proctoring via ProctorU is chosen), the method you will use, and the technology needs (hardware, software, internet connectivity), on the class syllabus. 
• There is no guarantee there will not be technical or connectivity issues, necessitating the instructor having to reset Quiz attempts, open exams back up, etc. Warning: Not all options work on all devices; Instructors cannot require both ProctorU and Respondus at the same time on the same exam.
• Students may be traveling and may encounter enhanced connectivity challenges.
• Please ensure your class is coded correctly, in the online Course Schedule, with Comments reflecting the possible cost and plans, to the extent which you are able to provide them ahead of time. 

 

Options:

If an instructor wishes to proceed with requiring an online virtual proctored exam, there are FIVE options:

• Option 1 (free option) REQUIRED: Your online sections may include students who do not live near Carrollton.To help keep costs to students low, instructors are asked to always offer at least one day/time when students may take the proctored exams on-campus with you for free.
• Option 2 (free for students): Virtual proctoring via lockdown browser and video recorder, using Respondus Lockdown Browser (RLDB) & Monitor. This option is free to the student and it would be up to the instructor to review the videos. For more information on how to set up RLDB, check out Respondus Lockdown Browser & Monitor in the Respondus: How to Use Monitor article and the Proctored Exams (Free Virtual Options) article. Note that students using Chromebooks may experience technical issues.
• Option 3 (free for students): Some instructors are proctoring exams themselves, Teams or other videoconferencing tools, or over the phone with individual students. It sounds time consuming, but if one considers that it might take 30 minutes to grade a single paper, a 20 minute exam-by-phone does not seem like such a daunting prospect. For more information on how to set up self-proctoring options, check out the Proctored Online Exams: Live Video (Faculty Info) article.
• Option 4 (cost for students): 博彩平台推荐 Online can facilitate virtual proctoring services via 博彩平台推荐's ProctorU service (students pay a fee to ProctorU).  This is usually the best option for students overseas or in the midst of traveling. Please note: An exam MUST be set up in ProctorU before any student will be able to sign up to take said exam. This service is ONLY an option for online exams (no paper-based tests). Instructors may go and set up their own exams, directly at 博彩平台推荐's ProctorU site.  Or, if instructors would like 博彩平台推荐 Online to set up the ProctorU exam on their behalf, this form should be submitted at least 2 weeks prior to the date of the exam: Instructor Exam Request Form.  Usually, the course must be an "E" or "N" course (95% or more online) to use this service (contact 博彩平台推荐 Online if an exception is needed). Students must also complete the 博彩平台推荐 Online Student Exam Notification Form once they make their appts (it is the student's responsibility but we can help find a center close to them if they need assistance) in order for 博彩平台推荐 Online to send the materials on to the testing center.
• Option 5 (cost for students): Proctored tests can be facilitated at an approved testing site (students pay a fee to that site), depending on availability.* Instructors coordinate this option independently, though 博彩平台推荐 Online is happy to provide guidance and assistance as needed. 

*Any single testing site may not be staffed or prepared to handle an influx of students, all required to take a test within the same time frame. Since a high proportion of 博彩平台推荐's online students may live in the Carrollton or Newnan area, it is imperative that instructors discuss their test dates with the Carrollton and Newnan testing sites before the beginning of the semester, to determine availability.

• 博彩平台推荐 Academic Testing Services Carrollton
  • Phone: 678-839-6435
  • Email: testwest@3327e.com
• 博彩平台推荐 Academic Testing Services Newnan
  • Phone: 678-839-2300
  • Email: newnantesting@3327e.com

 

Steps

1. Consider: Along with offering at least one time during which students may test with you, for free, which of the other options above will you provide to your students? Choose your dates wisely and check with 博彩平台推荐 testing centers (unless you are only offering the ProctorU option). Alternately, consider using the ProctorU option described above.
2. Make sure instructions are clearly stated in your syllabus (See Best Practices & Considerations):
   • Provide a link to 博彩平台推荐 Online in your syllabus for instructions or use and amend the text as needed
   • Make sure to communicate clear deadline and expectations 
3. If you need 博彩平台推荐 Online's help, complete this Instructor Exam Request Form and send any offline exams or materials to Megan Roberts, meganr@3327e.com, and Meggie Miller, meggiem@3327e.com, at least 5 days prior to the exam date. Students must also complete the 博彩平台推荐 Online Student Exam Notification Form once they make their appts (it is the student's responsibility but we can help find a center close to them if they need assistance) in order for 博彩平台推荐 Online to send the materials on to the testing center.
4. If your test is paper-based & you are handling arrangements yourself:
   • Send the test and any further instructions to each testing site coordinator or proctor, at least two days prior. HINT: Our Instructor Exam Request Form gives you an idea of what info a proctor may need to know. You may want to cc 博彩平台推荐 Online's testing coordinators: Megan Roberts, meganr@3327e.com, and Meggie Miller, meggiem@3327e.com, or submit this Instructor Exam Request Form if you'd like 博彩平台推荐 Online to have this information on file in case our help desk gets calls.
5. If your test is online & you are handling arrangements yourself:
   
   • Send any necessary information to each testing site coordinator or proctor, at least two days prior. HINT: Our Instructor Exam Request Form gives you an idea of what info a proctor may need to know.You may want to cc 博彩平台推荐 Online's testing coordinators: Megan Roberts, meganr@3327e.com, and Meggie Miller, meggiem@3327e.com, or submit this Instructor Exam Request Form if you'd like 博彩平台推荐 Online to have this information on file in case our help desk gets calls.
   • If you have students using ProctorU, set up the exam in ProctorU or submit this Instructor Exam Request Form if you'd like for our department to set up the ProctorU exam on your behalf.
6. Access your student's completed test.
   • If your test was delivered online, such as in CourseDen, you will be able to access the completed test, in CourseDen, after the student's appointment date.
   • If your test was paper-based, be sure to make arrangements to obtain the completed test from the proctor
   • If you used ProctorU, you may also access additional data and any incident reports within the ProctorU admin portal. Contact meggiem@3327e.com if you need help.

NOTE: In cases of insurmountable technical or logistical issues, 博彩平台推荐 Online may have to provide the exam in an alternate format. Staff may also have to adjust quiz settings, dates, or times. Instructors will always be notified of any changes. Our ability to assist may be limited to the knowledge we have been provided.

• Proctored Online Exams: Faculty Best Practices

For more information, contact 博彩平台推荐 Online's testing coordinators:

• If you need help developing your test in CourseDen contact the Institute for Faculty Excellence at 678-839-5289 or email ife@3327e.com.
• If you need help creating a password for a CourseDen test or other CourseDen technical issues, contact the 博彩平台推荐 Online Help Desk at 678-839-6248 or email online@3327e.com.

Warning: Not all options work on all devices; Instructors cannot require both ProctorU and Respondus at the same time on the same exam.

Students